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| Xanté Corporation has now aquired RIPit Imaging Systems. Xanté offers sales and support for the OpenRIP Series, SpeedSetter Series Imagesetters and CTP Sytstems and the VM CTP Systems. These products have an enviable reputation for quality and reliability, a reputation that is constantly reinforced by Xanté technical and product support. The purchase price of a new Xanté System includes telephone support and software upgrades* for the first 90 days after delivery. After the 90 days are up, Xanté offers continued support Monday - Friday, from 7am to 5pm PST via phone, fax, email and internet through programs like the ones listed below. |
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Before your 90 day OpenRIP® Flexo software warranty expires, sign up for Xanté yearly Flexo SoftCARE Service Contract and continue your unlimited Technical Support without interruption. This allows OpenRIP Flexo users to address numerous software issues without additional incident charges. This service will be charged to your MasterCard or Visa. For more information on Flexo SoftCARE yearly Support, please contact XantéTechnical Support by phone at 916-844-1400, by fax at 916-962-7053 or by e-mail at xcasupport@xante.com. |
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| The Pay-As-You-Go-Per-Call Software Support Option of our SoftCARE Service offers Xanté customers Technical ® Support via phone Monday thru Friday, from 7am to 5pm PST, chargeable to your MasterCard or Visa. For Pay-As- You-Go-Per-Call Support please call 916-844-1400. |
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| During the first calendar year after the 90 day warranty period expires, the ® MasterCARE Service Contract covers 100% of the cost for labor and parts to repair covered product at our facility in Citrus Heights, California. Agreement covers SpeedSetters sold by Xanté Corporation. The customer is responsible for the cost of shipping the product to and from the repair facility. Loaner equipment may be available (Customer is responsible for freight in both directions). A security deposit will be required on all loaner equipment. |
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| Second and subsequent years MasterCARE Yearly Service Contract covers 100% of the cost of labor to repair a covered product and one-half the cost of parts, and is provided at our facility in Citrus Heights, California. Agreement covers SpeedSetters sold by Xanté Corporation. The customer is responsible for the cost of shipping the product to and from the repair facility. Loaner equipment may be available (customer is responsible for freight in both directions and a security deposit will be required on all loaner equipment). For information regarding MasterCARE, call Xanté Technical Support at 916-844-1400, or by fax at 916-962-7053, or ® email at: xcasupport@xante.com. |
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| Customers who are not currently on a MasterCARE Contract, are eligible for MasterCARE PLUS which ® covers 100% of the cost of labor to repair a covered product and one-half the cost of parts. Agreement covers SpeedSetters sold by Xanté Corporation. The customer is responsible for the cost of shipping the product to and from the repair facility. For information regarding Xanté MasterCARE Plus, call Xanté Technical Support at 916-844-1400, or by fax at ® 916-962-7053, or email at: xcasupport@xante.com. |
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| After the warranty period has expired, you may select our standard hourly depot service. The customer is ® responsible for freight to and from the service point in Citrus Heights, California, as well as the cost of labor, plus parts to return the equipment to good working order. Also, RIPit Service representatives are available on a phone basis for hardware repairs and will assist you in installing any parts that are necessary. Any fees incurred will be billed to your Visa or MasterCard. |
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