No one is more committed to after-sale customer support than RIPit. RIPit products have an enviable reputation
for quality and reliability, a reputation that is constantly reinforced by top notch technical and product support.
The purchase price of a new RIPit System includes telephone support and software upgrades* for the first 90 days
after delivery. After the 90 days are up, RIPit offers continued support Monday - Friday, from 8am to 5pm via
phone, fax, email and internet through programs like the ones listed below.



Before your 90 day RIPit OpenRIP® software warranty expires, sign up for RIPit’s yearly
SoftCARE Service Contract and continue your unlimited Technical Support without
interruption. This allows OpenRIP users to address numerous software issues without
additional incident charges. This service will be charged to your MasterCard or Visa.
For more information on RIPit SoftCARE yearly Support, please contact Technical ®
Support by phone at + 46-36-35 47 90, by fax at + 46-36-35 47 91 or by e-mail at
eurosales@ripit.com.



For those customers who are not currently on a SoftCARE Contract, RIPit’s SoftCARE PLUS Support Program ®
gives you, once again, unlimited Technical Support. This allows OpenRIP users to address numerous software
issues without additional incident charges. This service will be charged to your MasterCard or Visa. For more
information on RIPit SoftCARE yearly Support, please contact Technical Support by phone at + 46-36-35 47 90,®
by fax at + 46-36-35 47 91 or by e-mail at eurosales@ripit.com.



The Pay-As-You-Go-Per-Call Software Support Option of our SoftCARE Service offers RIPit customers Technical ®
Support via phone Monday thru Friday, from 8am to 5pm, chargeable to your MasterCard or Visa. For Pay-As-
You-Go-Per-Call Support please call + 46-36-35 47 90.

During the first calendar year after the 90 day warranty period expires, the ®
MasterCARE Service Contract covers 100% of the cost for labor and parts to repair
covered product at our facility in Citrus Heights, California. Agreement covers RIPit
SpeedSetters sold by RIPit Corporation. The customer is responsible for the cost
of shipping the product to and from the repair facility. Loaner equipment may be
available (Customer is responsible for freight in both directions). A security deposit
will be required on all loaner equipment.
Second and subsequent years MasterCARE Yearly Service Contract covers 100% of the cost of labor to repair
a covered product and one-half the cost of parts, and is provided at our facility in Citrus Heights, California.
Agreement covers RIPit SpeedSetters sold by RIPit Computer Corporation. The customer is responsible for the cost
of shipping the product to and from the repair facility. Loaner equipment may be available (customer is responsible
for freight in both directions and a security deposit will be required on all loaner equipment).
For information regarding MasterCARE, call Technical Support at + 46-36-35 47 90, or by fax at + 46-36-35 47 91, or ®
email at: eurosales@ripit.com.



Customers who are not currently on a MasterCARE Contract, are eligible for MasterCARE PLUS which ®
covers 100% of the cost of labor to repair a covered product and one-half the cost of parts. Agreement covers
RIPit SpeedSetters sold by RIPit Computer Corporation. The customer is responsible for the cost of shipping
the product to and from the repair facility.
For information regarding RIPit MasterCARE Plus, call Technical Support at + 46-36-35 47 90, or by fax at ®
+ 46-36-35 47 91, or email at: eurosales@ripit.com.
After the warranty period has expired, you may select our standard hourly depot service. The customer is ®
responsible for freight to and from the service point in Citrus Heights, California, as well as the cost of labor,
plus parts to return the equipment to good working order. Also, RIPit Service representatives are available on
a phone basis for hardware repairs and will assist you in installing any parts that are necessary. Any fees
incurred will be billed to your Visa or MasterCard.






RIPit’s Consumables Supply Contracts help our customers keep supplies
on the shelf, PLUS receive RIPit's SoftCARE Support and Software Upgrades for FREE! Here is how it works...

Purchase a minimum of 48 Rolls of Plate and / or Film per Year,
(12) Rolls in two shipments per quarter, One case (6-rolls) per month
for two months, one month with no shipment unless one is desired.

Receive [one year] FREE SoftCARE Support. FREE Phone, e-mail
and Internet Technical Support, and existing software upgrades.
Scroll up for more details on RIPit's SoftCARE Program.

Competitive Pricing with FREE Shipping and Handling

OR...

Purchase a minimum of 24 Rolls of Plate and / or Film per Year.
Order (6) Rolls (one case of the same media) per quarter, or a
minimum of (4) shipments a year. Ripit will cover shipping and
provide a full year fo SoftCARE Support (including software
updates and unlimited Tech Support calls) at a reduced rate of
$250.00 a year ($500.00 Savings!)

For information regarding RIPit Consumables Supply Contracts, call
Per Hallingberg at + 46-36-35 47 90, or email at: eurosales@ripit.com

RIPit's Consumable Product Listing